We want everyone to benefit from the digital economy.

Comcast has spent more than a decade working to address digital inequities. From connecting people to the Internet; to supporting young, diverse storytellers; to opening doors for the next generation of innovators, creators, and doers, we want everyone to have the skills, resources, and tools they need to succeed in an increasingly digital world. Read About our Commitment: HERE

Currently, we are investing and expanding broadband services in Brazoria, Liberty, Montgomery and Waller counties. Over the next several years citizens and businesses in rural communities will have access to the full suite of broadband, video, voice, home management, and business products and services.

This website aims to serve as your go to resource for updates on our construction process, FAQs and product information. We want to ensure everyone is well informed, so please review the entire site. You can also use the below jump links to take you to a specific section of the page.

Frequently Asked Questions

• Watch for the notifications. It is easy to miss a mailer, door hanger or phone call as spam.
• Keep your pets in your house. If access is needed to your backyard, please make sure your pets are safe and secure during the time period provided by Comcast.
• Be patient. Comcast is having a new, state of the art network built across these rural communities and bringing the full suite of services to Houston and surrounding areas. Comcast, Quanta and American Communication are working to complete this work as quickly and efficiently as possible.
• Be aware of construction workers. All construction workers and people placing door hanger messages will be wearing a safety vest and a badge identifying themselves as a Comcast employee or an authorized Comcast contractor.

A large portion of the work will be done by Quanta/American Communication, which is an approved, long term partner of Comcast specialized in building complex networks and infrastructures. You can visit their website here: You can reach the team working on this project directly at 281-578-1000.
If you’re interested in speaking with someone about our products and services, please visit one of our nearby Xfinity Stores. To find a store near you, visit: www.xfinitystores.com

Large truck and trailers carrying directional drilling machines, backhoes, and water. Medium to large aerial lift vehicles to place and perform aerial splicing.

The below image provides a high level overview of what a typical construction site looks like from a bird’s eye view.

 

To provide Comcast service in your community, our team needs to place above ground connection points that link to underground fiber lines. These connection points are pedestals or peds, which are generally light green plastic housing that encloses and secures the network connections.

Peds serve specific network engineering needs, particularly in mountain towns. Their above ground design and placement provides a more secure connection space and avoid service impacting damage from water and ice. Above ground peds are also much easier and faster to service in the event of a network issue or outage.

To ensure the highest quality connection, peds need to maintain a relatively close distance to the associated home or business. The combination of these factors in addition to staying in the public right of way or utility easements creates some critical limitations on where peds can be placed.

Comcast and Quanta/American Communication are working in collaboration with Comcast Design  to minimize the number of pedestals in each neighborhood, to the extent possible, and place them in the least obtrusive locations

A: Once work is complete in an area, restoration work will begin to make the area look like it did or better before the work began.

Comcast invests billions of dollars in our network across Houston to ensure residents and businesses have access to the most innovative video, broadband, security, home and voice products available. Technology is at the core of what we do. We have fiber at the core of our network, and we are extending it deeper into neighborhoods and closer to homes. We’re driving the industry with our major technology partners to redefine the technologies that you use to enjoy entertainment, connect and communicate now and into the future.

Yes. This expansion provides low income families and individuals with access to Comcast’s Internet Essentials program, the nation’s largest and most successful broadband adoption initiative. Since 2011, Internet Essentials has connected nearly one million low income Texans to the power of the internet at home, many for t he first time.

Current Customers
If you are a current Xfinity video customer, you will receive multiple notifications, starting with a letter mailed to your home 30 days before construction reaches your area. You will need to select new Xfinity services by the date stated on your notifications (full list below.) We will send you information about the kinds of service you can expect to receive from Xfinity throughout the 30 days.

These notifications will include:


– Letter notification

– Phone call notification

– Second letter notification

– Second phone call notification

– Door tag notification


Future Customers
If you’re not currently and Xfinity customer, you’ll receive a door hanger a few days before construction reaches your area, with information on how to contact us and select new Xfinity services. Once you receive your door hanger, you can also call us at 1-800-Xfinity to learn more.

Products and Services

Having a fast, reliable connection in your home and at your business is essential. Comcast delivers the best in Internet, TV, Voice, Mobile, Home Management and Business Solutions all working together to connect you to the experiences that matter most – anywhere, anytime. In addition to Comcast’s internet, TV and landline phone products, residential customers in these areas will also have access to the following Xfinity services:

  • The xFi Gateway unlocking the best Internet experience with reliably fast speeds, enhanced coverage, and ultimate control over the home network. Include xFi Advanced Security, a $72/year value at no cost.
  • Five lines of Xfinity Mobile service included with your Internet service, with no activation or line access fees.
  • Xfinity WiFi hotspots, giving customers access to more than 19 million hotspots across the country to connect to while on the go. 

Xfinity Home Security, a total home security and automation solution.

  • Xfinity Flex, a 4k streaming TV box included free with Xfinity Internet. Stream your favorite apps and access thousands of free shows and movies. 
  • Xfinity Stream, our streaming TV app offering thousands of Xfinity On Demand movies and shows, and access to the DVR library in home or on the go. 

Peacock Premium, NBCUniversal’s streaming service with over 15,000 hours of content included for no additional cost for X1 and Flex customers. 

To learn more about Comcast’s residential products and services, visit https://www.xfinity.com/ 

Businesses will have access to the full suite of Comcast Business Internet, voice, and video services, incluiding WiFi, Voice, TV, and managed enterprise solutions for businesses of all sizes. To learn about Comcast Business’ products and services, visit https://business.comcast.com/ 

If you’d like to learn more, you can call 1-800-Xfinity, or visit us at your nearest Xfinity store.

Construction Updates

COMCAST ANNOUNCES RURAL BROADBAND EXPANSION IN WALLER COUNTY

Comcast will expand its full suite of Xfinity and Comcast Business services to the citizens and businesses of Waller county.