Great news! We’ve increased the speeds of our Xfinity Internet service packages for video and internet customers here in Houston.
Speed increases will vary based on the Xfinity Internet customers’ current speed subscriptions. Those receiving the speed boost will benefit from an increase of 30 to 40 percent in their download speeds. Existing Xfinity Internet and X1 video customers subscribing to certain packages can expect to experience enhanced speeds immediately.
To get the increased speeds, most customers will simply need to re-start their modems. We’re also notifying customers who may need to upgrade their modems to receive the increased speeds. Those who own their own modems and need to upgrade them to receive the increased speeds will need to purchase a new one or can lease a new modem from Comcast.
Customers who lease modems from Comcast can upgrade their modem for no additional charge. Upgraded modems come with the xFi application suite, which allows for better visibility and control of customers’ home WiFi networks.
In addition to increasing internet speeds, we continue to offer the fastest in-home WiFi gateway, and most Xfinity Internet customers can enjoy complimentary access to more than 19 million Xfinity WiFi hotspots nationwide by selecting “xfinitywifi” from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on https://comca.st/2Jropd1.
We’ve invested billions of dollars in our network, locally and nationally, to meet consumer demand, and it has now increased speeds 17 times in the last 17 years, delivering speeds in most of the Houston Region from 15 Mbps up to 2 Gbps for residential customers and up to 10 Gbps for business customers.