Comcast today announced it is increasing the speeds of its Xfinity Internet service packages for existing customers in Houston at no additional cost.
Speed increases will vary based on the Xfinity Internet customers’ current speed subscriptions, and the majority will see an increase of 50 Mbps. New and existing customers can expect to experience enhanced speeds this month.
Here are the details:
“These increases reflect our commitment to delivering the fastest speeds to our customers, just like we’ve done almost every year for more than a decade,” said Ralph Martinez, Regional Senior Vice President of Comcast’s Houston Region. “We want to make sure people have a great experience using our products and have all the speed they need to stay ahead of any new online trends, connected devices or technological advancements.”
To get the increased speeds, most customers will simply need to re-start their modems when notified by Comcast that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Those who own their own modems and need to upgrade them to receive the increased speeds will need to purchase a new one or can lease a new modem from Comcast.
Customers who lease modems from Comcast can upgrade their modem for no additional charge. Upgraded modems come with the xFi application suite, which allows for better visibility and control of customers’ home WiFi networks.
In addition to increasing internet speeds, Comcast continues to offer the fastest in-home WiFi gateway, and most Xfinity Internet customers can enjoy complimentary access to more than 18 million Xfinity WiFi hotspots nationwide by selecting “xfinitywifi” from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on www.xfinity.com/wifi.
Comcast has invested billions of dollars in its network, locally and nationally, to meet consumer demand, and it has now increased speeds 17 times in the last 17 years, delivering speeds to most of the Houston region from 10 Mbps up to 2 Gbps for residential customers and up to 10 Gbps for business customers.
Offering the nation’s largest and most comprehensive broadband adoption program, Comcast’s Internet Essentials provides low-cost broadband service for $9.95 a month, digital literacy training and discounted computers for low-income Americans.